At Wear Luxe Shop, we believe the payment experience should reflect the same considered approach we apply to our sustainable luxury collections. Our carefully curated payment methods combine convenience with uncompromising security, allowing you to complete your purchase with confidence.
“Just as we meticulously select organic cotton and European linens for our garments, we’ve chosen payment partners who share our commitment to quality and integrity.”
Accepted Payment Methods
Credit & Debit Cards
We accept all major international cards processed through our PCI DSS compliant gateway:
- Visa – All card types including Classic, Gold, Platinum and Signature
- MasterCard – Including World and World Elite cards
- JCB – For our valued Japanese clientele
Our system uses end-to-end encryption, and we never store your complete card details – a principle as fundamental to us as our sustainable sourcing practices.
PayPal
The preferred choice for customers valuing additional purchase protection. Particularly useful for:
- International transactions that might trigger bank security measures
- Shoppers preferring not to enter card details directly
- Those who enjoy PayPal’s flexible payment options
Transaction Security
Your financial security is treated with the same gravity as our ethical production standards:
- 256-bit SSL encryption – The same level used by financial institutions
- PCI DSS Level 1 compliance – The highest security standard for payment processing
- Tokenization technology – Sensitive data is replaced with secure tokens
- 3D Secure authentication – Additional verification for card payments
Payment Declined?
Should your payment be declined, this is typically your bank’s fraud prevention at work. We recommend:
- Contacting your bank to authorize international transactions (our processor is UK-based)
- Trying PayPal which often bypasses these restrictions
- Ensuring your billing address matches exactly with your bank records
Our customer service cannot override bank declines but can guide you through alternative solutions.
Currency & Transparency
All transactions are processed in GBP (£). Your bank or card issuer will handle currency conversion if needed, potentially applying their exchange rates and fees – we recommend checking these details with them beforehand for complete transparency.
Payment Confirmation
Upon successful payment, you’ll receive:
- Immediate order confirmation email
- Payment receipt (separate from order confirmation)
- Dispatch notification within 1-2 business days
Should you require any assistance with payments or encounter unexpected issues, our Nottingham-based customer service team is available at [email protected]. We typically respond within 24 hours (excluding weekends), treating each inquiry with the same attention to detail we apply to our craftsmanship.
Every aspect of your Wear Luxe experience – from sustainable materials to secure checkout – is designed to reflect our philosophy of considered luxury. We invite you to shop with confidence, knowing your transaction is as carefully handled as the garments themselves.