At Wear Luxe Shop (“we”, “us”, or “our”), we approach your privacy with the same commitment to excellence and integrity that defines our sustainable luxury collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wearluxeshop.com.

1. Information We Collect

With the same care we apply to selecting organic cotton and European linens, we collect only necessary information to enhance your shopping experience:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, email address, shipping/billing address, payment information (processed securely through our PCI DSS compliant gateway), and phone number.
  • Order Information: Details of your purchases, returns, and preferences, treated with the same attention as our craftsmanship.
  • Device and Usage Data: Like our meticulous garment construction, we carefully analyze browsing behavior, IP address, device type, and browser information to improve our services.
  • Cookies and Tracking: As detailed in Section 6, we use these technologies with the same consideration we apply to our sustainable sourcing.

2. How We Use Your Information

We employ your data with the same ethical standards that guide our production:

  • To process and fulfill your orders with the precision of our tailoring
  • To provide customer support with the attentiveness of our Nottingham-based team
  • To improve our website and product offerings, mirroring our commitment to continuous refinement
  • To communicate about orders, products, and promotions, always respecting your preferences
  • To prevent fraud with security measures as robust as our 256-bit SSL encryption
  • To comply with legal obligations, upholding our principles of transparency

3. Data Sharing and Disclosure

We share information with the same discretion we apply to our designs:

  • Service Providers: Carefully selected partners who assist with payment processing (like PayPal), shipping, and marketing – all held to strict confidentiality agreements.
  • Legal Requirements: When necessary to comply with laws or protect our rights, with the same gravity as our ethical standards.
  • Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections.

We never sell your personal information to third parties.

4. International Data Transfers

As a global retailer (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure these transfers receive protection equivalent to UK GDPR standards, just as we ensure quality across our international supply chain.

5. Data Security and Retention

We protect your data with the same level of care we devote to our sustainable materials:

  • Industry-standard encryption (256-bit SSL) like that used by financial institutions
  • PCI DSS Level 1 compliance – the highest payment security standard
  • Tokenization technology replacing sensitive data with secure tokens
  • Regular security audits with the frequency of our quality checks

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies with the same consideration we apply to fabric selection:

  • Essential Cookies: Necessary for site functionality, like our secure checkout process
  • Performance Cookies: Help us improve our website, much like customer feedback improves our designs
  • Marketing Cookies: Allow us to show you relevant products, always with the option to opt-out

You can manage cookie preferences through your browser settings or our cookie consent tool.

7. Your Rights

We respect your rights with the same regard we show our artisans:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure of your data under certain circumstances
  • Restriction: Limit how we use your data
  • Objection: Opt-out of certain processing activities
  • Portability: Receive your data in a structured format
  • Withdraw Consent: For processing based on your consent

To exercise these rights, please contact us at [email protected]. We will respond within 30 days, treating your request with the same priority as our customer service inquiries.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children, in keeping with our responsible business practices.

9. Changes to This Policy

We may update this policy periodically, just as we refine our collections. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

Wear Luxe Shop
63 Bromley Pl, Nottingham, GB NG7F 2BB
Email: [email protected]

Thank you for trusting Wear Luxe Shop with your personal information. We handle it with the same care and respect we devote to crafting our sustainable luxury garments.